CASE STUDY
Healthcare Technology: Verisurg Platform
Verisurg/Alcon
Healthcare/Medical Technology
Surgery Management Platform for Clinics and ASCs
Overview
The Verisurg platform exemplifies the transformative potential of healthcare technology by addressing inefficiencies and streamlining operations across clinics and ambulatory surgery centers (ASCs). This case study highlights how Verisurg/Alcon modernized their surgical management platform to overcome critical operational challenges, improve patient care, and ensure secure and compliant data management.
The Challenge
The Verisurg/Alcon team faced several critical challenges in modernizing their platform for surgery management, particularly in addressing inefficiencies and meeting evolving healthcare standards. Below is a detailed breakdown of the issues:
Complex Communication Between Clinics and ASCs:
Fragmented communication channels caused delays, data duplication, and coordination errors. This lack of integration hindered seamless updates and collaboration between stakeholders.
Manual Surgery Scheduling:
Labor-intensive scheduling processes led to overlapping or missed bookings, reduced efficiency, and limited scalability for managing higher surgical volumes.
Inefficient Inventory Management:
Manual tracking methods resulted in overstocking, shortages, and lack of predictive insights, disrupting surgery readiness and increasing operational costs.
Paper-Based Consent Forms:
Managing patient consents on paper was time-consuming, error-prone, and insecure, complicating storage, retrieval, and compliance with data protection regulations.
Limited Real-Time Operational Visibility:
Absence of real-time tracking tools made it challenging to monitor patient flow, surgery progress, and OR availability, leading to inefficiencies and delays in decision-making.
Our Solution
The Verisurg platform was designed and deployed to tackle these challenges with robust, scalable components and innovative features:
Surgery Management System:
Developed a role-based web application to streamline patient registration, surgery scheduling, digital consent management, and automated workflows for clinics and ASCs.
Inventory Management System:
Integrated real-time inventory tracking with MyAlcon360, enabling predictive ordering, usage analytics, and automated reordering to ensure readiness and cost efficiency.
Real-Time Operational Visibility:
Implemented tools for OR time tracking, patient flow monitoring, and real-time status updates, improving coordination and reducing delays.
Security and Compliance Framework:
Ensured HIPAA compliance with secure data handling, role-based access controls, audit trails, and encrypted transmission to protect sensitive patient information.
Key Features
For Clinics
Simplified patient registration, digital consents, and surgery scheduling.
For Surgery Centers
Enhanced OR scheduling, inventory management, and patient tracking.
For Physicians
Streamlined preferences, digital documentation, and performance analytics.
Results & Benefits
Operational Improvements
- Enhanced scheduling efficiency
- Reduced administrative overhead
- Optimized inventory management
- Better patient tracking and resource utilization
Clinical Impact
- Improved patient care quality
- Reduced errors in processes
- Strengthened communication between stakeholders
Business Benefits
- Significant cost reductions
- Greater operational efficiency
- Data-driven insights for strategic decisions
