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CASE STUDY

Evolv Beacon Mobile App

Evolv Technology

Event Security & Access Management

Smart Venue Ticketing and Access Control System

Executive Summary

The Evolv Beacon mobile app was developed to revolutionize how guests enter and navigate venues while providing enhanced security features and personalized experiences. This application seamlessly integrates mobile ticketing, venue navigation, security verification, and location-based services to create a comprehensive guest management solution.

The Challenge

Venues faced multiple challenges in managing guest entry and experience:

  • Complex entry processes requiring multiple verification steps
  • Difficulty in managing large crowds efficiently
  • Limited ability to provide personalized guest experiences
  • Need for enhanced security measures without compromising convenience
  • Lack of integration between ticketing and security systems

Solution

The Evolv Beacon app was designed as a multi-stage solution that guides guests from approach to entry while providing venue staff with critical information:

Stage 1: Venue Approach:

  • Location-based triggers for nearest VIP gate guidance
  • Pre-loaded ticket configuration and information
  • Intuitive interface showing entry type, row, and seat information
  • Quick access to parking directions and VIP access features

Stage 2: Venue Entry:

  • Intelligent gate routing based on seat location or queue length
  • Step-by-step navigation instructions with both text and map views
  • Integration with venue mapping systems for real-time guidance
  • Option to select preferred entry point based on wait times

Stage 3: Security Integration:

  • Automatic user verification and priority access alerts
  • Integration with the Evolv Portal for security staff notifications
  • Real-time ticket authentication and validation
  • Visual status indicators (green for verified, red for issues)
  • Accessibility accommodations clearly displayed

Additional Features:

  • Location-based retail promotions and discounts
  • VIP area access management
  • Digital ticket display with clear group size indicators
  • Integration with venue security systems
  • Support for multiple entry types and special access requirements

Key Benefits

For Venues

  • Streamlined entry process reducing bottlenecks
  • Enhanced security through integrated verification
  • Improved guest flow management
  • Better data collection and analytics
  • Reduced staff requirements for routine tasks

For Guests

  • Simplified venue entry experience
  • Real-time navigation assistance
  • Access to exclusive offers and promotions
  • Clear communication of important information
  • Reduced wait times through optimized routing

For Security Staff

  • Automated verification processes
  • Real-time guest information access
  • Priority access management
  • Integration with existing security protocols
  • Enhanced communication capabilities

Conclusion

The Evolv Beacon app represents a significant advancement in venue management technology, successfully balancing security requirements with guest experience. Its comprehensive approach to entry management, combined with value-added features for guests, provides a blueprint for modern venue operations.

Ready to make a difference and write your next success story?

Location

Ahmedabad, Mumbai

USA, Spain

Get in touch

+91 98985 58679

+1 844.360.7360